Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
Step-by-step: How to file a car insurance claim
What you need to know
Before filing your auto claim, here are a few things you should know or have on hand.
- Towing. You have rights when it comes to tow trucks. Here are a few things you should know to make sure you don’t fall victim to any scams:
- Contact your preferred towing service. Do not feel obligated to use the services of a tow truck that arrives on scene.
- You have the right to choose where your car is towed. When in doubt, call your insurer for advice or tow it to your home first.
- Read everything a tow truck driver asks you to sign and be sure to get an itemized invoice prior to payment.
- Documentation. When you call to report a claim, here are some things you should have on hand to help the claims process move quickly:
- Your policy number
- Information needed to file the claim (date, time, incident details, etc.)
- Reference documents (policy, receipts, photos of damage, police report, etc.)
- Understanding fault. This is often a confusing topic during a claim. Here are a few of the misconceptions of fault during a claim:
- The police do not determine fault when it comes to your claim. Your insurance company will investigate to determine fault based on provincial and fault determination rules.
- Someone is always at-fault, even if you live in a no-fault province. Each driver involved will be assigned a percentage of fault between zero to 100%.
- If you’re found at-fault, you may have to pay a portion, or all, of the deductible to repair damages to your vehicle.
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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
Certified partners
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
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