Group discounts for your team

Sonnet’s Above and Beyond package is being discontinued. New or moving customers won’t be able to add it to their policy.  

Existing Sonnet customers who already have Above and Beyond package on their home or condo policy will continue to receive the extra perks listed below. Now, they’ll be listed as separate add-ons.  

Replacement cost cashout. You’ll have the option to have your claims paid out in cash for the replacement cost. Then, you can decide whether you want to repair or replace your lost or damaged property. 

First claim forgiveness. This means your rate won’t increase due to your first claim. We’ll pretend it didn’t even happen. 

While you may not have reported an accident, it still might be on record if it was reported to the police or if the other party involved reported a claim. This information is made available to us when we check your claims history.

Don’t panic! If you accidentally deleted the Sonnet Insurance app, you can re-download it right from the app store available on your phone. Your data won’t change and you won’t have to start all over again, or even call us.

Here’s what to do:

1. Open the app store on your smartphone. The app store you use will depend on if you use iOS or Android).
2. Search ‘Sonnet Insurance’ and it should appear.
3. Download the app.
4. Log in using the email address associated with the account, and the same password you created when you set up Sonnet Shift.
   
   Heads up! Be sure to allow the necessary permissions – otherwise, the app won’t be able to track your trips.
   
   
5. That’s it – the app will pick up right where you left off!

Need to update your mortgage company’s details? You can make this quick update through your Sonnet account.

Heads up! It’s important that your mortgage company’s name and address are correct on your policy. Take the time to make sure you have the right details.

1. Log in to your account and select your home policy.
2. Head over to the Mortgage Info tab.
3. To add a mortgage company, select Add a mortgage. Enter in your mortgage company’s name and address. Click Add.
   
   To update your mortgage company’s address, click Edit under their details. Make any necessary changes, and click Save. (If your mortgage company’s name needs updating, you’ll need to remove and re-add them to your policy.)
   
   To remove a mortgage company, click the  X  in the top right-hand corner beside their name. We’ll send a notice to your mortgage company to let them know that they’ve been removed.

Your policy documents will update to reflect the new information. If your mortgage company needs proof of insurance, you’ll be able to download this right from your account. It’s up to you to provide them with this documentation. Proof of insurance won’t be mailed out when your mortgage company is added to your policy.

If you just have a quote right now, we’ll ask for your mortgage company’s information during purchasing. Check out what else you’ll need before buying.