Help! I requested a password reset, but the link is expired.
It happens to the best of us. There are a few things that could cause this to happen:
- Password reset links are active for only 2 hours.
- Each password reset link can only be opened once.
- If more than one password reset is requested in a short time span, the emails can cancel each other out.
No matter the reason, you will be able to request another password reset.
Are you a Sonnet customer?
Log in to chat so we can talk specifics.